Welcome to the Kniterate Privacy Policy. For purposes of this policy, when we say stuff like “We” and “Us,” the term “Kniterate” refers to Kniterate, Inc. and its affiliates worldwide. When we say stuff like “Website” or “Site,” we’re talking about our website at http://www.kniterate.com and http://www.kniterate/community/, along with other websites, networks, applications, and software provided in connection with Kniterate hardware products, and other services (collectively, the “Service”) that we may provide.
This Privacy Policy, which is incorporated into and is subject to the Kniterate Terms of Service, applies to any information that is collected while you are on our website. Our goal with this policy is to be transparent about what information we collect, how and when we use it, and when and whether it is shared.
By visiting and using our site, you acknowledge and consent to this Privacy Policy. If you have questions or complaints about this policy, we encourage you to send them to info@kniterate.com.
Our Privacy Policy explains:
Our Privacy Policy may change. Please revisit this page periodically to stay aware of any changes. If we make material changes to this policy, we will make reasonable efforts to notify you of the change. Your continued use of the website or Service after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of this Privacy Policy.
Once you are on our mailing list, you will remain on the list until you unsubscribe, which you can do at any time by clicking the unsubscribe link in every email. Or if you prefer, you can send an email to info@kniterate.com and we will remove it for you. We use MailChimp to provide email list services, and their privacy policy is here.
In any of the situations we list, we take the information you give us and hold onto it for our records. In so doing, we may store information such as: your name; your email address; your username and password; the name of any referrer; the name of any people referred; your contact information, including any billing or shipping address/es; records of anything you order from us or request from us; and photos or other documents submitted by you or collected through the Service, including photos taken by the Kniterate, to enable your use of that User Content or to resolve any issues that may arise with the Service.
If you submit a document or photo to any portion of the Service accessible to the public, for example http://www.kniterate/community/, you thereby grant us permission to use that photo in print or online/electronically for any lawful purposes, including as a part of our marketing activities.
While you may submit credit card information while making a purchase with us, we don’t hold onto your full credit card number ourselves – we use Stripe as a third party payment processor, and they keep that credit card information in their credit card vaults. We keep a record of the last 4 digits of the card you used because that helps us to identify given transactions later. With regards your full credit card number, we use third parties to process and store this information. Stripe’s privacy policy is here.
We Collect Information When You Interact with Us on Social Media, or Use Social Media Buttons on our Site
Some of our data partners, such as Google Analytics, use cookies to help us better understand our website visitors.
Cookies are small data files that websites store in your hard drive. They create a unique id that is associated with your browser. We use third-party cookies from Google Analytics to collect information about how you engage with our site so that we can improve it. Google Analytics reports do not identify individual visitors. You may install a Google Analytics Opt-Out Browser Button provided by Google here. Google Analytics also has a privacy policy, which can be read here.We may use other cookies to maintain login information, or your shopping cart and contents, or your shopping session. You may always disable cookies via your web browser, but be advised it is possible this may prevent you from taking advantage of some of the features on our site.
Pixel tags (also called clear GIFs, web beacons, conversion pixels, or tracking pixels) are small blocks of code on a webpage or app that allow them to do things like read and place cookies and transmit information to us or our partners. The resulting connection can include information such as a device’s IP address, the time a person viewed the pixel, whether a viewer did a particular activity, an identifier associated with the browser or device and the type of browser being used.
We use pixel tags from a number of companies including Facebook, and the information collected is to help us target our ads more effectively. The Facebook Cookie and Pixel Policy is here.
We may share our mailing list with trusted partners who sell products or services complementary to our own. To opt out, please send an email to privacy@Kniterate.com.
We share information with our vendors, as described in this policy, for the purposes of providing services to you. These vendors are not authorized to use or disclose the information, other than to perform their services for us.
Finally, we might also share information in the following specific situations:
You may, of course, decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of the website or Service. You may update, correct, or delete your account information and preferences at any time by contacting us at info@kniterate.com. We will make the changes within a reasonable period of time, we may keep any information for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we might have a legitimate need to do so.
If you receive commercial email from us, you may unsubscribe at any time by clicking the unsubscribe link in every email, by sending us your request to info@kniterate.com, or by writing to us at the address given at the end of this policy. We may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us in user account functionality on the Service.
Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.
The website or Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services, and their own privacy policies apply, even if accessed through our website or Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.
These parties may be located in the EU/EEA or the United States of America (“USA”). Any party employed by us that is located in the USA adheres to the Safe Harbor privacy principles as set forth by the U.S. Department of Commerce. This means that an adequate level of privacy protection is provided. To learn more about the Safe Harbor program, please visit this website.
We have adopted certain technical, physical and administrative safeguards to protect the confidentiality and security of the information that we collect on our site. Please be aware that no security measures are perfect or impenetrable. In the event we become aware of a data breach where users’ personally identifiable information has been disclosed to unauthorized third parties, we will make reasonable efforts to let any affected individuals know if we think there is a reasonable risk of harm to those users or if otherwise required to do so by law.
Kniterate is based in London, UK and the Service is hosted in London.
Our website is not directed at persons under 13. Consequently, we do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at privacy@Kniterate.com. If we become aware that a child under 13 has provided us with any personal information, we will take steps to delete such information.
From time to time, this Privacy Policy will be revised. Please revisit Kniterate.com/privacy-policy periodically to stay aware of any changes to this Privacy Policy. If we modify this Privacy Policy, we will make it available through the website, and indicate the date of the latest revision. In the event that we make material changes to this policy, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Your continued use of the website or Service after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of this Privacy Policy.
If you have any questions or suggestions regarding our Privacy Policy or your information, please contact us at info@kniterate.com